Customer Service

How to Order

Go to our books page.

Go to Indiebound to find independent bookstores in your area (and to order directly from them online).

Retailers, libraries, universities and wholesalers can order via Publishers Group West and Ingram Content Group

Please contact your PGW sales rep or customer service, or visit IPage
Phone: 1‐866-400-5351 • Fax: 1-800-838-1149 • IPS SAN: 6318630

Gift and special sales inquires • Tel: 1-866.400.5351

Ordering FAQ

How long does it take to receive a book from Tachyon Publications?

Tachyon Publications usually ships your purchases out within three business days. We generally ship either by Priority Mail (2-3 business days) or USPS Media Mail (2-9 business days). Shipping times are USPS estimates not guaranteed by the post office.  It can take up to ten days to receive your books.

I have a problem with my order, what do I do?

Contact us at 415.285.5615 (or email us at tachyon [@] and we will resolve the issue as soon as possible.

Shipping & Tax Information

California residents pay California state sales tax.

We offer free Media Mail shipping (2-9 business days) in transit) or USPS priority mail (2-3 business days). Shipping times are estimates provided by the post office, but are not guaranteed.

Returns & Exchanges

Sales are final, however all books are exchangeable. We will replace damaged books.