Customer Service


Places to Order

Our books are available at all major online and brick-and-mortar retailers.

To order directly from Tachyon go to our books page

Use Indiebound to find independent bookstores in your area and/or to order directly from them online.

Retailers/Booksellers, libraries, universities, and wholesalers can order via Publishers Group West and Ingram Content Group

Contact your PGW sales rep or customer service, or visit IPage
Email: ips@ingramcontent.com
Phone: 1‐866-400-5351 • Fax: 1-800-838-1149 • IPS SAN: 6318630

Gift and special sales inquires
gift.sales@ingramcontent.com • Tel: 1-866.400.5351

Ordering FAQ

How long does it take to receive a book from Tachyon Publications?

Tachyon Publications usually ships your purchases out within three business days. We generally ship either by Priority Mail (2-3 business days) or USPS Media Mail (2-9 business days). Shipping times are USPS estimates not guaranteed by the post office.  It can take up to ten days to receive your books.

I have a problem with my order, what do I do?

Contact us at 415.285.5615 (or email us at tachyon [@] tachyonpublications.com) and we will resolve the issue as soon as possible.

Shipping & Tax Information

California residents pay California state sales tax.

We offer free Media Mail shipping (2-9 business days in transit) or USPS priority mail (2-3 business days). Shipping times are estimates provided by the post office, but are not guaranteed. UPS and Fed-Ex may be available upon request.


Returns & Exchanges

Sales are final, however all books are exchangeable. We will replace damaged books.